Chapter 9: Planning for and Installing ISDN

Getting Started Now

Perhaps the hardest thing about getting started with ISDN is changing our perception of what, in fact, a telephone line can do - venturing beyond the slow modems and analog connections of yesterday into the digital connections and multimegabit speeds of tomorrow.

The purpose of this guide, of course, is to enlarge that perception - to shed light on the hundreds of viable, powerful applications for ISDN that are being used today by thousands of companies and organizations throughout the world.

Determining a Need

In most organizations, the initial thrust towards ISDN will be driven by a single application: opening a backbone network to smaller locations, or linking multiple stores or offices together. It might be the opportunity to try video conferencing or telecommuting, or to find an economical way to back up a critical worldwide network.

Whatever the need, however, a wealth of information, help and advice is literally as close as the nearest telephone. Perhaps the best and most obvious place to start is with a call to your own local NYNEX account team or, if you don't have a regular account team, to your local business office.

Both large and small customers can also call a special NYNEX hotline designed specifically to help in the ordering and installation of ISDN and other NYNEX digital services. The toll-free number is 1-800-GET-ISDN.

Most ISDN switch and equipment manufacturers also provide ISDN hotlines or customer service numbers in the NYNEX area - many of them toll-free. They offer helpful information, as well as service and availability information. Many are also set up to actually take orders, or arrange meetings with a knowledgeable account team. In addition, a growing number of consultants, system integrators and value-added resellers are offering their expertise in many specialized applications. A list of these NYNEX authorized Sales Agents and Business Alliance Partners appears in the appendix to this guide.

The Future Starts With a Phone Call

Today, ISDN is a reality - ready to bring the speed, power and control of the worldwide digital network to your desktop, and the desktops of users throughout the Northeast and the world. Finding out just how much ISDN can mean to you and your work begins with a simple phone call.

ISDN is ready. We hope that you are, too.

Other Sections Of This Chapter:

Beginning Of Chapter 9
The Movement Towards Unity
NYNEX ISDN Services
ISDN Basic Service
ISDN Intellipath
ISDN Primary Service
ISDN Equipment
Wiring For ISDN
Getting Started Now